Mobiles and usability!!

Just read a great review by Harshad of his new Samsung SGH C210. My company has also given me a samsung cellphone too (I was previously using a cool LG one) will drop in a line on my experiences once I start using it for a month or so … BUT I would like to highlight the final paragraph by Harshad:

“So I’ll try to learn the foolish ways of this foolish phone… maybe even get my fingers damaged in the daily excercise for sending messages and making calls. Till I save up for a better device… I will have to deal with a bad bad bad choice. This is perhaps the worst user interface I have ever seen. Even UNIX is better – it allows fairly intelligent people to change things as they want – here I am supposed to be just as stupid as any other Joe user. *sigh*”

ALL usability and Mobile manufacturers read the above sentences again and keep re-reading it! There is so much to learn in this paragraph. Harshad has done a great job of simplifying the trouble and problems with the current cell phones! Both industrial design and the software design.

I shall be sharing the blogroll for mobiles soon but gotomobile – a mobile usability and user experience blog is doing a decent job at looking into this space!
Coming back to his comment, he is a geek and feels the need of more control and ability to program stuff. And I don’t think the companies should pay heed to that. But what you have to understand is even a non-geek feels the need of non-customizing at some level!

And yeah, all the cribs are on the software front. Hardware he is ready to put up with 🙂 and common how difficult is it to have multiple builds?? how the same hardware!

Another thing lacking in the mobile handset industry is STANDARDS!!! The list is endless – power chords, usb chords, buttons, talk button, end button .. god damn it I agree you need more IQ to operate these phones than operate windows 😉 But guess what even illiterates manage to do that. So, designers – go understand the common man – they have lot to say.

Finally, this is a picture of my old cell phone in the US, LG-PM 325 with google Local running on it. I was very happy and satisfied with it! I just couldn’t get it working in India as its CDMA i.e Sprint contract. Neither Reliance nor Tata indicom were ready to help me out on that!!

LG PM325

Published by: vinu

My life - BREESY! :-) :D Beautiful Random Enjoyable Eventful Simple Yellow Places I have lived (chronological): (country) (- state) (-- city) India - (Orissa) -- Cuttack (2yrs) -- Bhubaneshwar (3yrs) - (Maharastra) -- Bombay/Mumbai (8 + 1 yrs) - (TamilNadu) -- Madras/Chennai (6 yrs) - (Pondicherry) (1 yr) United States - (California) -- Berkeley (3 yrs) Education : IIT Madras 02, UC Berkeley 05 Work Experience: Mechanical Engineer at FORD Motor Company, India; Management Trainee at Datamatics Technologies Ltd.; Wireless Programmer at TeleCommunication Systems Inc. Passions (currently as of Dec 2005): Family, Media (visual / audio), Mobile Systems, Internet, Design Interests: Music, Movies, Photography, Enjoying nature, Playing Violin, Graphics, Business / Entrepreneurship / Managments, Spirituality, Design, Technology, Mobile / Wireless

Categories blogroll, design, mobile, ui3 Comments

3 thoughts on “Mobiles and usability!!”

  1. I’m glad somebody took notice and feels the same about the agony of badly designed software! I realy hope the companies who put in so much money in R&D put some resources to improving their interface.


  2. Hi .. this is a brilliant find. Thanks for
    sharing the great info with me.
    What’s interesting for me is the more
    I read your stuff the more I find this
    blog (post) so helpful……
    Also it’s great to read other
    people’s posts about your article……

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s