Mobiles and usability!!

Just read a great review by Harshad of his new Samsung SGH C210. My company has also given me a samsung cellphone too (I was previously using a cool LG one) will drop in a line on my experiences once I start using it for a month or so … BUT I would like to highlight the final paragraph by Harshad:

“So I’ll try to learn the foolish ways of this foolish phone… maybe even get my fingers damaged in the daily excercise for sending messages and making calls. Till I save up for a better device… I will have to deal with a bad bad bad choice. This is perhaps the worst user interface I have ever seen. Even UNIX is better – it allows fairly intelligent people to change things as they want – here I am supposed to be just as stupid as any other Joe user. *sigh*”

ALL usability and Mobile manufacturers read the above sentences again and keep re-reading it! There is so much to learn in this paragraph. Harshad has done a great job of simplifying the trouble and problems with the current cell phones! Both industrial design and the software design.

I shall be sharing the blogroll for mobiles soon but gotomobile – a mobile usability and user experience blog is doing a decent job at looking into this space!
Coming back to his comment, he is a geek and feels the need of more control and ability to program stuff. And I don’t think the companies should pay heed to that. But what you have to understand is even a non-geek feels the need of non-customizing at some level!

And yeah, all the cribs are on the software front. Hardware he is ready to put up with πŸ™‚ and common how difficult is it to have multiple builds?? how the same hardware!

Another thing lacking in the mobile handset industry is STANDARDS!!! The list is endless – power chords, usb chords, buttons, talk button, end button .. god damn it I agree you need more IQ to operate these phones than operate windows πŸ˜‰ But guess what even illiterates manage to do that. So, designers – go understand the common man – they have lot to say.

Finally, this is a picture of my old cell phone in the US, LG-PM 325 with google Local running on it. I was very happy and satisfied with it! I just couldn’t get it working in India as its CDMA i.e Sprint contract. Neither Reliance nor Tata indicom were ready to help me out on that!!

LG PM325
Advertisements

Published by: vinu

My life - BREESY! :-) :D Beautiful Random Enjoyable Eventful Simple Yellow Places I have lived (chronological): (country) (- state) (-- city) India - (Orissa) -- Cuttack (2yrs) -- Bhubaneshwar (3yrs) - (Maharastra) -- Bombay/Mumbai (8 + 1 yrs) - (TamilNadu) -- Madras/Chennai (6 yrs) - (Pondicherry) (1 yr) United States - (California) -- Berkeley (3 yrs) Education : IIT Madras 02, UC Berkeley 05 Work Experience: Mechanical Engineer at FORD Motor Company, India; Management Trainee at Datamatics Technologies Ltd.; Wireless Programmer at TeleCommunication Systems Inc. Passions (currently as of Dec 2005): Family, Media (visual / audio), Mobile Systems, Internet, Design Interests: Music, Movies, Photography, Enjoying nature, Playing Violin, Graphics, Business / Entrepreneurship / Managments, Spirituality, Design, Technology, Mobile / Wireless

Categories blogroll, design, mobile, ui3 Comments

3 thoughts on “Mobiles and usability!!”

  1. I’m glad somebody took notice and feels the same about the agony of badly designed software! I realy hope the companies who put in so much money in R&D put some resources to improving their interface.

    Cheers!

  2. Hi .. this is a brilliant find. Thanks for
    sharing the great info with me.
    What’s interesting for me is the more
    I read your stuff the more I find this
    blog (post) so helpful……
    Also it’s great to read other
    people’s posts about your article……

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s